Support
How can we help?
A question about Eclipse Finance, a website we built, or your account? Pick whichever way suits you. A real person reads every message.
Usually replies in 1–2 business days
Open a ticket
Best for anything that might take a few back-and-forths. Every reply is kept in one place.
Sign in to startEmail us
No account needed. Good for quick questions, press and partnerships.
support@eclipsepublishingstudios.comCommunity Discord
Quick questions, bug reports, and chatting with other people who use what we make.
Join the serverCommon questions
Usually within 1–2 business days. Tickets and emails go to the same small team, so pick whichever is easier.
No. You can email us any time. An account lets you open a ticket, which keeps the whole conversation in one place so nothing gets lost.
Open a ticket and choose Eclipse Finance, or email us. Tell us which version you're on if you know it, and what you were doing when it went wrong. Screenshots help a lot.
Yes. Asking for help doesn't cost anything.
That's not a support question, but we'd love to hear from you. The quote form on the homepage is the quickest way.
From your account page, under Your privacy and data. Eclipse Finance keeps your books on your own computer; its page explains how to delete those.
Want to keep track?
Sign in to open a ticket, chat with us, and see your whole support history.